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General Wi-Fi Troubleshooting
Not sure what’s wrong? These universal steps fix the majority of Wi-Fi problems. Choose your device and router for a tailored troubleshooting guide.
Read the general articleChoose your device and router
49 tailored combinations
Android phoneTP-LinkAndroid phoneTendaAndroid phoneHuaweiAndroid phoneNetgearAndroid phoneASUSAndroid phoneISP-provided routerAndroid phoneOther / not sureiPhone or iPadTP-LinkiPhone or iPadTendaiPhone or iPadHuaweiiPhone or iPadNetgeariPhone or iPadASUSiPhone or iPadISP-provided routeriPhone or iPadOther / not sureWindows PC or laptopTP-LinkWindows PC or laptopTendaWindows PC or laptopHuaweiWindows PC or laptopNetgearWindows PC or laptopASUSWindows PC or laptopISP-provided routerWindows PC or laptopOther / not sureMacBookTP-LinkMacBookTendaMacBookHuaweiMacBookNetgearMacBookASUSMacBookISP-provided routerMacBookOther / not sureSmart TVTP-LinkSmart TVTendaSmart TVHuaweiSmart TVNetgearSmart TVASUSSmart TVISP-provided routerSmart TVOther / not sureMultiple devicesTP-LinkMultiple devicesTendaMultiple devicesHuaweiMultiple devicesNetgearMultiple devicesASUSMultiple devicesISP-provided routerMultiple devicesOther / not sureOther deviceTP-LinkOther deviceTendaOther deviceHuaweiOther deviceNetgearOther deviceASUSOther deviceISP-provided routerOther deviceOther / not sure