iPhone or iPadWon’t connectNetgear
How to fix “Won’t connect” on your iPhone or iPad
Password errors, saved networks that won’t join, or a network that just spins — fix it here. Written for your iPhone or iPad, with your Netgear router in mind.
These steps are written for an iPhone or iPad running a recent iOS or iPadOS. The router-side fixes apply to any device on your network.
When a device refuses to join your Wi-Fi, it’s usually a saved-password problem or a stuck network setting — both are easy to fix.
Try these steps in order before resetting anything.
On a Netgear router
Netgear routers use routerlogin.net (or 192.168.1.1) for the admin page. The internet light on top should be solid white or blue — blinking means it’s still negotiating with your provider.
Your step-by-step fix
1On your iPhone or iPad, open Settings → Wi-Fi, tap the ⓘ next to your network, and check what it says about the connection.
2Turn Wi-Fi off and back on in your device settings.
3Choose your network again and carefully re-enter the password — passwords are case-sensitive.
4Still stuck? Forget the network in your device settings, restart the device, then reconnect with the password.
5Restart your router by unplugging it for 30 seconds, then try connecting once it has fully powered up.
6If your router has both 2.4 GHz and 5 GHz networks with different names, try joining the 2.4 GHz one — it reaches further and more devices support it.
The Wi-Fi password is often different from your internet account password — check the sticker on your router.
If only one device can’t connect, the fix is almost always on that device, not the router.
After forgetting a network, you’ll need the password again to reconnect — have it ready.
iOS quietly joins known networks again after a forget — tap “Join This Network” manually and re-enter the password when prompted.
Low Data Mode (the toggle in the network’s settings) can make things feel broken — turn it off while troubleshooting.
This wasn't quite it?Build a different fix for another device or issue, or read the general fix wi-fi that won’t connect guide.