Device help

Fix Wi-Fi on Android

Simple, easy-to-follow solutions for common Wi-Fi problems on Android devices.

HowToFixWiFi

Android Wi-Fi problems — refusing to connect, connecting without internet, or dropping constantly — are usually caused by a stuck network entry or an outdated setting cache.

These steps work on Samsung, Pixel, and most other Android phones and tablets.

Step-by-step instructions

  1. Turn Wi-Fi off, wait 10 seconds, then turn it back on.
  2. Open the network’s settings, forget the network, then reconnect and re-enter the password carefully.
  3. Restart the phone — a full power-off and on, not just the screen locking.
  4. Check for a system update: Settings → System → System update. Updates often include network fixes.
  5. Reset the network settings: Settings → System → Reset options → Reset Wi-Fi, mobile & Bluetooth. This erases saved networks, so you’ll rejoin them with their passwords afterwards.
  6. Restart your router, then reconnect the phone once the Wi-Fi light is steady.

Helpful tips

  • “Private DNS” set to a broken hostname is a hidden cause of connected-but-no-internet on Android — set it to Automatic in Network settings.
  • VPN apps left on can block the internet while Wi-Fi looks connected — try turning the VPN off.
  • If only your Android device misbehaves while others are fine, the fix is almost always on the phone, not the router.
Fix Wi-Fi on Android — HowToFixWiFi