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Wifi Guide

How to Change Wifi on Reolink? Wireless Network Reset

Introduction Reolink security cameras are popular because they are affordable, reliable, and relatively easy to set up. Most Reolink models connect to your home network over WiFi, which means the camera depends on a stable wireless connection to stream video,

HowToFixWiFi

Introduction

Reolink security cameras are popular because they are affordable, reliable, and relatively easy to set up. Most Reolink models connect to your home network over WiFi, which means the camera depends on a stable wireless connection to stream video, send alerts, and store footage. If you recently got a new router, changed your WiFi password, moved your camera to a different part of the house, or updated your network name, your Reolink camera may go offline. That is when you need to know How to Change Wifi on Reolink?

Changing the WiFi on a Reolink camera is not difficult, but the exact steps depend on your camera model and whether you are using the Reolink mobile app, a web browser, or the physical reset button. Some newer Reolink cameras also support WiFi setup through a QR code. In this guide, we will walk through every method step by step, explain what to do before you start, and cover common troubleshooting issues if the camera refuses to reconnect.

By the end of this article, you will know exactly how to change WiFi on Reolink devices, how to perform a wireless network reset, and how to keep your security system online without losing important settings or recordings.

Table of Contents

Understand Reolink WiFi Requirements

Before you learn how to change WiFi on Reolink cameras, it helps to understand the wireless requirements of your device. Not every Reolink camera supports the same WiFi bands or security standards, and using the wrong network type is one of the most common reasons a camera fails to connect after a change.

2.4 GHz vs 5 GHz
Most Reolink WiFi cameras operate on the 2.4 GHz band. This band has better range and penetrates walls more effectively than 5 GHz, though it offers slower speeds. A few newer Reolink models are dual-band and can connect to 5 GHz networks, but if you are unsure, assume your camera needs 2.4 GHz. If your router broadcasts a combined network name for both bands, the camera may struggle to pick the right one. It is often better to temporarily separate the 2.4 GHz and 5 GHz SSIDs during setup.

WiFi Security Standards
Reolink cameras generally support WPA2-PSK encryption. Some newer models may support WPA3, but WPA2 remains the safest choice for compatibility. Avoid using open networks or enterprise-grade authentication (such as WPA2-Enterprise with RADIUS) unless your specific camera model explicitly supports it.

Signal Strength
Your camera needs a strong WiFi signal where it is installed, not just where your phone is standing. Weak signal can cause dropped connections, choppy video, or failure to save new WiFi settings. If the camera is far from the router, consider a WiFi extender or mesh node before attempting to change the network.

Router Compatibility
Make sure your router is not blocking new devices. MAC address filtering, client isolation, or strict firewall settings can prevent a Reolink camera from joining the network even with the correct password.

When You Need to Change WiFi on Reolink

There are several scenarios where changing the WiFi on your Reolink camera becomes necessary. Knowing the cause helps you choose the right method and avoid unnecessary resets.

  • You replaced your internet router or modem.
  • You changed your WiFi network name (SSID) or password.
  • You moved the camera to a new location with a different access point.
  • Your camera is offline and will not reconnect to the old network.
  • You updated your router security settings and need to rejoin with new credentials.
  • You are giving the camera to someone else and want to remove your network information.

In most of these cases, you do not need to delete the camera from your account. You can simply update the wireless network settings. However, if the camera is completely unresponsive or you do not remember the previous password, a full wireless network reset may be required.

Prepare Before Changing WiFi

Preparation saves time and reduces frustration. Gather the following items before you begin the process of how to change WiFi on Reolink devices.

  • New WiFi credentials: Have the exact SSID (network name) and password ready. Double-check for uppercase letters and special characters.
  • Reolink app: Install the latest version of the Reolink app on your smartphone or tablet.
  • Camera power: Keep the camera plugged in and powered on throughout the process.
  • Phone connection: Your phone should be connected to the new WiFi network during setup, or at least be able to communicate with the camera.
  • Camera model: Know your exact Reolink model number. Steps can vary between battery cameras, PoE cameras with WiFi, and indoor WiFi cameras.
  • Ethernet cable (optional): For PoE or hybrid models, an Ethernet cable can provide a backup connection if WiFi setup fails.
  • Reset tool: A paperclip or SIM ejector tool for pressing the reset button, if needed.

It is also a good idea to place the camera close to your router during the initial WiFi change. You can mount it in its final location after the connection is confirmed.

Method 1: Change WiFi Using the Reolink App

The Reolink mobile app is usually the easiest way to change WiFi on Reolink cameras. This method works best when the camera is already powered on and reachable on your current network, or when you are setting it up for the first time on a new network.

Step 1: Launch the Reolink App

Open the Reolink app on your phone. Make sure you are logged into the account that owns the camera. If you do not see your camera in the device list, confirm that your phone is on the same network as the camera, or that the camera is in pairing mode.

Step 2: Select Your Camera

Tap on the camera thumbnail or name from the device list. This opens the live view and settings menu for that specific camera.

Step 3: Access Device Settings

Look for a gear icon or a Settings option, often found near the top right or in a menu labeled Device Settings. Tap it to open the configuration page.

Step 4: Select Network Settings

Inside Device Settings, find Network, WiFi Settings, or Wireless Settings. The exact label depends on your camera model and app version. Tap this option to view the current WiFi network.

Step 5: Choose the New WiFi Network

The app should scan for available networks. Select your new WiFi network name from the list. If your network does not appear, refresh the list or move the camera closer to the router.

Step 6: Enter the WiFi Password

Type the password for the new network carefully. Remember that WiFi passwords are case-sensitive. After entering the password, tap Save, Apply, or Connect.

Step 7: Wait for Confirmation

The camera will attempt to connect to the new network. This may take 30 to 60 seconds. During this time, the live feed may drop briefly. Once connected, the app will show a confirmation message, and the camera should reappear in the device list under the new network.

If the app reports a connection failure, double-check the password and confirm that your router is broadcasting a 2.4 GHz signal.

Method 2: Change WiFi Using a Web Browser

Some Reolink cameras, especially PoE models with WiFi capability or certain WiFi cameras, allow network changes through a web browser on a computer. This method is useful if the mobile app is not working or if you prefer a larger screen.

Step 1: Find the Camera IP Address

You need the camera’s local IP address to access its web interface. You can find this in the Reolink app under Device Settings > Network, or by checking your router’s connected devices list.

Step 2: Open the Web Interface

Open Chrome, Firefox, Edge, or Safari on a computer connected to the same network. Type the camera’s IP address into the address bar and press Enter. You may see a security warning about an unsecured connection; this is normal for local device interfaces.

Step 3: Log In to the Camera

Enter your camera username and password. If you have never changed these, check the camera label or manual for default credentials. After logging in, you should see the camera’s web dashboard.

Step 4: Navigate to Network Settings

Look for a menu labeled Network, WiFi, or Wireless. Click it to open the network configuration page.

Step 5: Update WiFi Credentials

Select your new WiFi network from the dropdown list or type the SSID manually. Enter the new WiFi password. If your camera supports both 2.4 GHz and 5 GHz, choose the 2.4 GHz option unless you are certain the camera supports 5 GHz.

Step 6: Save and Reconnect

Click Save or Apply. The camera will disconnect from the old network and attempt to join the new one. You may lose access to the web interface briefly. Wait a minute, then refresh the page or open the Reolink app to confirm the camera is online on the new network.

Method 3: Wireless Network Reset Using the Reset Button

If you cannot access the app or web interface because you forgot the previous WiFi password or the camera is unresponsive, a physical wireless network reset is the most reliable option. This restores network settings to factory defaults, allowing you to set up the camera as if it were new.

Step 1: Locate the Reset Button

Find the reset button on your Reolink camera. On many models, it is a small pinhole on the bottom, back, or near the power port. You may need a paperclip or SIM tool to press it.

Step 2: Press and Hold the Reset Button

With the camera powered on, press and hold the reset button for about 10 seconds. Some models require you to hold it until you hear a voice prompt or see the LED indicator flash. Release the button when the camera indicates a reset is complete.

Step 3: Reconfigure WiFi After Reset

After the reset, the camera will forget all previous WiFi settings. Open the Reolink app and add the camera as a new device. Follow the on-screen prompts to scan for your WiFi network, enter the password, and complete the setup. Once finished, the camera will be connected to the new network.

Keep in mind that a full reset may also restore other settings to default, such as motion detection zones or recording schedules. You may need to reconfigure those preferences after the wireless network reset.

Method 4: Setup WiFi Using a QR Code

Certain newer Reolink WiFi cameras support configuration through a QR code. This method is fast and eliminates the need to type the password manually on a tiny screen.

To use this method, open the Reolink app and select the option to add a device via QR code. The app will generate a code containing your phone’s current WiFi network information. Hold the code up to the camera lens. The camera scans the code, extracts the SSID and password, and attempts to connect. If successful, the camera will beep or show an LED confirmation, and it will appear in your device list.

This method only works if your phone is already connected to the WiFi network you want the camera to use. It is a convenient option when learning how to change WiFi on Reolink models that support it.

Troubleshooting Common WiFi Change Issues

Even when you follow the steps correctly, things can go wrong. Here are the most common problems and how to fix them.

Camera Will Not Connect to the New Network

First, verify that you entered the correct password. WiFi passwords are case-sensitive. Next, confirm that your router is broadcasting a 2.4 GHz network. If you only see a 5 GHz network, the camera may not be able to join. Restart both the camera and the router, then try again.

Camera Goes Offline After WiFi Change

This often happens if the camera is too far from the router or if there is interference from other devices. Move the camera closer to the router temporarily. If it connects, the original location may have a weak signal. Consider a WiFi extender.

App Cannot Find the Camera

Make sure your phone is on the same network as the camera. If you just changed the WiFi, your phone might still be on the old network. Toggle WiFi off and on, or reconnect to the new network. You may also need to remove the camera from the app and add it again.

Router MAC Filtering

If your router uses MAC address filtering, add the camera’s MAC address to the allowed list. You can find the MAC address on the camera label or in the app under Device Information.

Outdated Firmware

Old firmware can cause WiFi connection bugs. Check for updates in the Reolink app or on the Reolink support website. Update the firmware before attempting another WiFi change if possible.

Comparison: WiFi Change Methods

The table below compares the four main ways to change WiFi on Reolink cameras so you can choose the best one for your situation.

Method Difficulty Best For Resets Other Settings? Time Required
Reolink Mobile App Easy Most WiFi cameras; routine password or network changes No 2–5 minutes
Web Browser Moderate PoE cameras with WiFi; users without the app No 5–10 minutes
Physical Reset Button Moderate Forgotten passwords; unresponsive cameras Yes 5–15 minutes
QR Code Setup Easy Newer models; fast initial setup No 2–4 minutes

Tips and Best Practices for Reolink WiFi

Changing WiFi is only part of maintaining a reliable Reolink system. Follow these best practices to avoid future connection problems.

  • Use 2.4 GHz for setup: Even if your camera supports 5 GHz, start with 2.4 GHz for better range and compatibility.
  • Give the camera a static IP: In your router settings, assign a fixed IP address to the camera so it does not change after a reboot.
  • Update firmware regularly: Reolink releases firmware updates that improve WiFi stability and security.
  • Test signal strength before mounting: Use the Reolink app to check signal bars at the installation location. If the signal is weak, move the router or add an extender.
  • Write down your credentials: Keep your WiFi name and password in a secure place so you do not get locked out during future changes.
  • Avoid hidden SSIDs: Some Reolink cameras struggle to connect to networks that do not broadcast their name. Make your network visible during setup.
  • Power cycle after changes: If the camera acts strangely after a WiFi change, unplug it for 10 seconds and plug it back in.

Frequently Asked Questions

Can I change WiFi on Reolink without resetting the camera?

Yes. If you can access the camera through the Reolink app or web interface, you can update the WiFi network and password without a full reset. A reset is only necessary if you cannot reach the device or have forgotten the previous credentials.

Will changing WiFi delete my recordings?

No. Changing the WiFi network does not delete recordings stored on an SD card or NVR. However, if you use cloud storage, the camera may be unable to upload footage until it reconnects to the internet.

Why won’t my Reolink connect to 5 GHz WiFi?

Most Reolink cameras only support 2.4 GHz WiFi. Unless your specific model is advertised as dual-band, it cannot connect to a 5 GHz network. Use a 2.4 GHz network or a router with band steering disabled.

How do I find my Reolink camera MAC address?

Open the Reolink app, go to Device Settings > Device Information, and look for the MAC address. You can also find it printed on a label on the camera itself.

Can I use a phone hotspot for my Reolink camera?

Yes, but it is not recommended for long-term use. Hotspots often have data limits, weaker signals, and may not provide the stable connection a security camera needs. Use a dedicated home WiFi network whenever possible.

How many Reolink cameras can one WiFi network support?

This depends on your router. Most home routers can handle 10 to 20 cameras, but too many high-resolution streams can slow down your network. If you have many cameras, consider a mesh system or separate access points.

Conclusion

Knowing how to change WiFi on Reolink cameras is an essential skill for anyone who owns a Reolink security system. Whether you are updating your password, switching to a new router, or moving a camera to a new room, the process is straightforward when you have the right steps.

Start with the Reolink mobile app for the simplest experience. Use a web browser if you prefer a computer interface. If the camera is unresponsive or you forgot the password, perform a wireless network reset using the physical reset button and set it up again from scratch. Always confirm that your network uses 2.4 GHz and WPA2 encryption, and keep your camera close to the router during setup.

By following this guide, you can keep your Reolink cameras online and your home secure without losing recordings or spending hours on technical support. If you run into issues, check the troubleshooting section above or contact Reolink support for model-specific assistance.