How to Change Wifi on Lockly? Helpful Device Setup Update Tips

Introduction

If you have recently changed your home router, upgraded your internet plan, moved to a new place, or renamed your wireless network, you may be wondering How to Change Wifi on Lockly? Smart locks are convenient only when they stay reliably connected, and a Wi-Fi change can temporarily interrupt remote access, notifications, and app-based control. The good news is that changing the network is usually straightforward when you follow the right sequence and avoid rushing through pairing steps.

This guide explains How to Change Wifi on Lockly? in a practical, model-friendly way. While button names and menu labels can vary slightly by Lockly model, app version, and firmware, the overall process remains similar. You will learn how to prepare your lock, update network settings through the app, reconnect a hub if needed, reset network settings when pairing fails, troubleshoot common errors, and keep your connection stable after the change.

Because smart lock connectivity affects both convenience and security, it is worth taking a few minutes to do the setup carefully. A clean Wi-Fi update can restore remote unlocking, activity logs, guest access management, and smart home routines without needing to reinstall the entire device.

Table of Contents

• What Does Changing Lockly Wi-Fi Mean?
• Before You Start: Requirements and Preparation
• How to Change Wifi on Lockly? Step-by-Step Using the App
• Changing Wi-Fi Through the Lockly Wi-Fi Hub
• Resetting Lockly Network Settings When the App Method Fails
• Troubleshooting Common Wi-Fi Change Problems
• Wi-Fi Band and Router Settings That Matter
• Comparison Table: Common Lockly Wi-Fi Setup Scenarios
• Tips and Best Practices for a Reliable Connection
• Security Considerations When Updating Your Network
• Frequently Asked Questions
• Conclusion

What Does Changing Lockly Wi-Fi Mean?

When people ask How to Change Wifi on Lockly?, they are usually referring to one of three situations. First, the lock itself or its Wi-Fi hub needs to join a new wireless network. Second, the home router has changed but the lock still has old network credentials stored. Third, the app and device are out of sync, so the lock appears offline even though the router is working.

Lockly smart locks often rely on a combination of Bluetooth, a mobile app, and sometimes a dedicated Wi-Fi hub. Bluetooth is useful for close-range setup and control, while Wi-Fi enables remote features. If the Wi-Fi network changes, Bluetooth may still allow local operation, but remote access and real-time alerts can stop until the new network is configured.

Understanding this distinction helps you avoid unnecessary resets. You may not need to remove the lock from your account or factory reset the hardware. In many cases, you only need to update the network credentials and let the device reconnect.

Before You Start: Requirements and Preparation

Preparation is the most important part of answering How to Change Wifi on Lockly? A failed setup is often caused by a weak signal, an unsupported Wi-Fi band, or a phone that is not connected to the same network as the lock. Before changing anything, gather the following:

• Your Lockly device installed and powered on.
• The Lockly app installed and updated on your smartphone.
• Your Lockly account login details.
• The new Wi-Fi network name, also called the SSID.
• The new Wi-Fi password.
• Access to your router settings if you need to check bands or signal strength.
• A stable internet connection on your phone.
• Bluetooth enabled on your phone.
• The lock within a reasonable distance of the router or Wi-Fi hub.

It is also helpful to check whether your router broadcasts separate 2.4 GHz and 5 GHz networks. Many smart home devices prefer 2.4 GHz because it travels farther and penetrates walls better, although some newer setups support dual-band or 5 GHz connections. If your router uses a single combined network name, the lock may still connect successfully, but band steering can occasionally cause pairing delays.

Before starting, stand near the lock with your phone. Open the Lockly app and confirm that the lock appears online for local control. If it is completely unresponsive, replace or charge batteries first. A low battery can make Wi-Fi pairing fail even when the network is correct.

How to Change Wifi on Lockly? Step-by-Step Using the App

The most common method for How to Change Wifi on Lockly? is through the Lockly app. The exact menu path may vary, but the workflow below represents the typical process. Read all steps first, then perform them slowly.

Step 1: Open the Lockly App and Select Your Device

Launch the Lockly app on your smartphone. Sign in if prompted. From the home screen or device list, tap the Lockly lock you want to update. Make sure you are selecting the correct device, especially if you manage multiple locks in different locations.

Step 2: Go to Device Settings

Look for a settings icon, gear icon, or menu option within the device page. Tap it to open device-specific settings. Depending on your app version, you may see options such as Device Info, Network, Wi-Fi Settings, Connectivity, or Advanced Settings.

Step 3: Find the Wi-Fi or Network Option

Inside settings, locate the section that controls network connectivity. This may be labeled Wi-Fi, Network Settings, Change Wi-Fi, or Reconnect to Wi-Fi. If you do not see a direct Wi-Fi option, your lock may use a separate Wi-Fi hub. In that case, skip to the hub section.

Step 4: Put the Lock or Hub Into Pairing Mode

The app may ask you to enable pairing mode on the lock or hub. Follow the on-screen instructions. This can involve pressing and holding a button, using a programming code, or standing close to the device. Pairing mode is time-limited, so be ready to continue immediately.

Step 5: Select the New Wi-Fi Network

When the app displays available networks, choose your new SSID. If your network does not appear, move closer to the router, refresh the list, or ensure the network is broadcasting. Enter the password carefully, paying attention to uppercase letters, numbers, and special characters.

Step 6: Wait for Confirmation

Do not close the app or walk away while the lock connects. The process may take a minute or two. You should see a success message, a green status indicator, or the device changing from offline to online. If the app asks you to test the lock, do so before finishing.

Step 7: Test Remote Access

After setup, leave the immediate Bluetooth range and test remote features. Try locking or unlocking from the app, checking activity history, and sending a notification. If remote control works, your Wi-Fi change is complete.

Changing Wi-Fi Through the Lockly Wi-Fi Hub

Some Lockly setups use a Wi-Fi hub to bridge the lock to your home network. In this case, the lock communicates with the hub, and the hub connects to Wi-Fi. Changing the network may involve updating the hub rather than the lock.

Start by locating the hub, often plugged into a wall outlet near the lock or router. Open the Lockly app and look for hub settings. You may need to remove the hub from the app and add it again using the new Wi-Fi credentials. If the app supports direct hub reconfiguration, follow the prompts to select the new SSID and enter the password.

If the hub does not reconnect, unplug it for about ten seconds and plug it back in. This simple power cycle can clear a stuck connection attempt. Then retry pairing. Keep the hub within a strong Wi-Fi area, but also close enough to maintain reliable communication with the lock.

When using a hub, remember that two links must work: hub-to-router and lock-to-hub. A successful Wi-Fi change means both links are stable. If the app shows the hub online but the lock offline, the issue may be range or Bluetooth pairing rather than Wi-Fi credentials.

Resetting Lockly Network Settings When the App Method Fails

If the app cannot update the network, a network reset may be necessary. This is different from a full factory reset, although the exact behavior depends on the model. A network reset usually removes stored Wi-Fi credentials and allows you to pair again.

Before resetting, try basic fixes: restart your phone, restart the router, move closer to the lock, and confirm the password. If those fail, use the reset option in the app if available. Some devices require pressing a reset button or using a programming code. Follow the manufacturer instructions for your specific model.

After resetting, set up the lock as if it were new. Add it to the app, connect it to the new Wi-Fi network, and test all features. You may need to reconfigure guest codes, auto-lock settings, and smart home integrations, so take notes before resetting if possible.

A full factory reset should be a last resort. It can erase user settings, access codes, and pairing history. Use it only when network reset and app reconfiguration do not work, or when you are transferring the lock to a new owner.

Troubleshooting Common Wi-Fi Change Problems

Even when you know How to Change Wifi on Lockly?, problems can happen. Here are common issues and practical fixes.

• Network not appearing in the list: Ensure the router is broadcasting the SSID. Move closer to the router, refresh the scan, and check whether the network is hidden.
• Incorrect password error: Re-enter the password carefully. Avoid copying and pasting if it adds extra spaces. Test the password on another device.
• Connection times out: Stand within a few feet of the lock or hub. Reduce interference from thick walls, metal doors, or other electronics.
• Lock shows offline after success: Wait a few minutes, restart the app, and check router internet access. The lock may need time to sync.
• Hub will not pair: Unplug it, wait ten seconds, plug it back in, and retry. Make sure it is not connected to an old network.
• App cannot find device: Enable Bluetooth and location permissions on your phone. Some phones require location access to scan Wi-Fi networks.
• Remote control fails but local works: The lock may be connected by Bluetooth but not Wi-Fi. Recheck network settings and hub status.
• Frequent disconnections: Improve signal strength, avoid crowded Wi-Fi channels, and keep firmware updated.

If troubleshooting does not resolve the issue, contact Lockly support with your model number, app version, firmware version, router model, and a description of the error. Providing clear details can speed up support.

Wi-Fi Band and Router Settings That Matter

Router configuration can make a big difference when learning How to Change Wifi on Lockly? Smart devices often work best on a stable 2.4 GHz network. If your router combines 2.4 GHz and 5 GHz under one name, the lock may connect to either band depending on signal conditions. Some locks cannot use 5 GHz at all.

If pairing fails, temporarily separate the bands in your router settings and connect the lock to the 2.4 GHz network. You can often rename them something like HomeWiFi-2G and HomeWiFi-5G. After the lock is connected, you may be able to recombine bands, but keeping them separate can improve troubleshooting.

Other router settings to review include MAC address filtering, parental controls, guest network isolation, and firewall rules. If MAC filtering is enabled, add the lock or hub MAC address to the allowed list. Guest networks often block device-to-device communication, which can prevent app control. Also avoid WEP security; use WPA2 or WPA3 if supported.

Channel congestion can cause intermittent drops. If many neighboring networks use the same channel, switch to a less crowded one. For 2.4 GHz, channels 1, 6, and 11 are commonly recommended because they do not overlap.

Comparison Table: Common Lockly Wi-Fi Setup Scenarios

The table below compares common situations you may face when changing your Lockly network. Use it to choose the right approach before spending time on unnecessary resets.

Scenario	Best Method	Difficulty	Notes
New router, same lock location	App Wi-Fi change	Easy	Keep phone near lock and enter new password carefully.
Lock uses a Wi-Fi hub	Hub reconfiguration or re-add	Easy to Moderate	Check both hub-to-router and lock-to-hub connections.
Network name or password changed	App Wi-Fi change	Easy	Old credentials must be replaced before remote access returns.
App method fails repeatedly	Network reset	Moderate	May require reconfiguring settings and codes.
Lock moved to a new home	Full setup check	Moderate	Test signal strength and router compatibility at the new location.
Lock offline but Bluetooth works	Troubleshoot Wi-Fi only	Easy	Avoid factory reset until Wi-Fi-specific fixes are tried.

Tips and Best Practices for a Reliable Connection

After you understand How to Change Wifi on Lockly?, these best practices can help prevent future disconnections:

• Keep the Lockly app and device firmware updated.
• Use a strong but simple Wi-Fi password without unusual characters if pairing fails.
• Place the router or hub where the signal can reach the lock without excessive obstruction.
• Avoid installing the lock behind thick metal doors or in areas with heavy interference.
• Restart your router periodically to clear memory and refresh connections.
• Label your networks clearly if you use separate 2.4 GHz and 5 GHz bands.
• Test the lock after any router change, firmware update, or app update.
• Keep spare batteries available so low power does not interrupt setup.
• Document your network settings and lock configuration for future reference.
• Do not change multiple things at once; change one setting, test, then proceed.

A reliable setup is not only about getting online once. It is about making sure the lock remains accessible during travel, guest visits, and everyday use. Regular testing helps you catch issues before they become urgent.

Security Considerations When Updating Your Network

Changing Wi-Fi is also a security event. When you ask How to Change Wifi on Lockly?, consider who has access to the new network. Use WPA2 or WPA3 encryption, a unique password, and a network name that does not reveal personal information. Avoid default router passwords and outdated security protocols.

If you recently moved or changed roommates, updating the Wi-Fi password can improve security, but you must also update the lock. After changing the network, review Lockly access codes, guest permissions, and app users. Remove anyone who no longer needs access.

It is also wise to enable two-factor authentication on your Lockly account if available. This protects remote control even if someone learns your Wi-Fi or account password. Keep your phone secure with a passcode or biometric lock because the app controls physical access to your door.

Finally, avoid connecting smart locks to public or untrusted networks. A lock should be on a private, secured home network. If you need remote access while traveling, rely on the lock’s cloud connection rather than exposing it to an insecure local network.

Frequently Asked Questions

Do I need to factory reset Lockly to change Wi-Fi?

Usually no. Most users can change the network through the app or hub settings. A factory reset is only needed when pairing fails repeatedly or when transferring the lock to a new owner.

Can Lockly connect to a 5 GHz Wi-Fi network?

It depends on the model and setup. Many smart locks prefer 2.4 GHz. If pairing fails, try connecting to a 2.4 GHz network and review your router settings.

Why does my Lockly still show offline after changing Wi-Fi?

The lock may need time to sync, or the hub may still be connected to the old network. Restart the app, power cycle the hub, and confirm the new password is correct.

Will changing Wi-Fi delete my access codes?

A simple network change should not delete access codes. A reset may erase some settings, so review your configuration before resetting.

What if I forgot my Wi-Fi password?

Recover or reset the password through your router or internet provider. You need the correct credentials before Lockly can join the new network.

Can I change Wi-Fi while away from home?

Usually no, because setup often requires Bluetooth proximity. You typically need to be near the lock or hub to complete pairing.

How long does the Wi-Fi change take?

Most setups take a few minutes. Allow extra time for app updates, pairing mode, and connection confirmation.

Conclusion

Knowing How to Change Wifi on Lockly? gives you control over your smart lock when your home network changes. Start with preparation, use the app method first, and move to hub reconfiguration or reset only if needed. Pay attention to Wi-Fi bands, signal strength, router security, and battery level. With a careful setup and a few tests afterward, your Lockly can return to reliable remote access, activity tracking, and everyday convenience. If problems persist, Lockly support can help you match the right troubleshooting steps to your specific model and network.